Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions. Recent breakthroughs in the field have the potential to drastically change the way we approach content.
Language Technology, a sub-field of Artificial Intelligence, is concerned with the computational processing of human language, whether in spoken or written form, in particular how to program computers to process and analyze large amounts of natural language data.
The recent explosion of online data, social networking, and high-speed communication has fostered an increased demand for the analysis of natural language, requiring the development of innovative natural language processing and speech recognition tools and techniques for processing speech, text and documents to extract meaning.
Language Technology is a key technology that will drive advances in computing in the next decade. We at ILS are offering innovative service offerings to cater to the growing need of our customers.
Our team of language engineers in 100+ languages, from different industry verticals, are experienced in Natural Language Processing techniques to enhance and develop NLP systems with custom-built text and audio datasets to match your AI project’s requirement.
Development of linguistic components for:
ILS helps you unlock the value of multilingual training data to power chatbots, digital assistants, search engines, voice interfaces, and much more.
Sales is about conversation. In today’s global economy, it’s important to support a global customer base. Multilingual chatbots make on-demand information accessible to a company’s global customers, creating value in marketing as well as customer support. By engaging your customers in their native language, you can boost your conversions and brand loyalty.
In fact, 84% of international consumers say they’re more likely to buy from a website with product information in their own language. More importantly multilingual chatbots can also help users feel right at home and improve customer experience.
Conversational user interfaces (or CUIs) — which is essentially what a chatbot is — need to be supported by systems powered by natural language processing and machine learning. Language engineers are required to aid this learning, manage terminology, and adapt the script to new locales.
Designing virtual assistants to conduct a human-like conversation is a tall order and requires a different set of skills than those supplied by developers; it needs the creativity of poets. And when the chatbot goes international, it is required to be similarly steered through various languages by transcreators, who combine the expertise of copywriters and translators. Additionally, domain-specific fine-tuning would require collaboration with subject matter experts.
ILS offers self-service and live agent interactions in almost every language via our multilingual chatbot. With a global chatbot and integrated translations, you can expand your business without expanding your costs.
The demand for translation services is growing every year.
Neural Machine Translation (NMT) is the next generation of machine translation technology. Systems built with neural networks produce more fluent translations than ever before, substantially boosting the level of Machine Translation(MT) quality and accuracy.
Neural MT is based on neural network technology, which is a high-powered approach to Artificial Intelligence (AI) and machine learning.
Machine translation is an important tool for lowering costs and accelerating turnaround times for companies that face extremely high volumes of text for translation. MT is often the best option for high volume projects, or for low-budget translations that will be used for reference only.
ILS also offers customized machine translations with the ideal combination of terminology glossaries, translation memory technology and post-editing by human linguists in situations where higher quality is needed, but time and budget is limited.
AI enabled Simultaneous Interpretation application is powered by Advanced Natural Language Processing and Artificial Intelligence which eliminates the cost of expensive headsets, travel, training of interpreters in client specific terminology, information disclosure and any miss-outs during simultaneous interpretation by the interpreters.
This real-time simultaneous interpretation platform is cloud based and provides a faster, easier, more cost effective solution for conferences than legacy RSI and human interpretation services.
The application supports 50+ languages, and the simultaneous interpretation is delivered to attendees in their own language on their own device in both audio and text format.
Since web users prefer to post content in their native language – or sometimes code switch between languages – it is important to have parameters in place to moderate content in different languages.
Multilingual message content moderation at scale is a challenging task that involves monitoring and controlling user-generated content across various languages on a large platform or service. This is particularly important to ensure a safe and respectful online environment.
Implementing an effective multilingual content moderation system requires a combination of advanced technologies, cultural awareness, and continuous improvement based on user feedback and evolving language patterns.
Our hybrid solution includes the best AI moderation tools + Human in the loop (dedicated & scalable senior moderators) to moderate with full accuracy inappropriate and forbidden content.
Generative AI is poised to unleash the next wave of productivity. While text-generating chatbots such as ChatGPT have been receiving outsize attention, generative AI can enable capabilities across a broad range of content, including images, video, audio, and computer code. And it can perform several functions in organizations, including classifying, editing, summarizing, answering questions, and drafting new content.
Better inputs into a generative AI (gen AI) model can make for better results. These inputs are called prompts, and the practice of writing them is called prompt engineering. Skilled prompt engineers design inputs that interact optimally with other inputs in a gen AI tool. These inputs help elicit better answers from the AI model, meaning the model can perform its tasks better, such as writing marketing emails, generating code, analyzing and synthesizing text, engaging with customers via chatbots, creating digital art, composing music, or any of the other hundreds, if not thousands, of current applications.
Our experienced language experts and AI specialists work closely together to create prompts that are perfectly tailored to your specific needs and objectives for ChatGPT and other applications.
With ILS as your Prompt Engineering partner, you are guaranteed the expertise, the craftsmanship and the devotion needed to realise the full potential of your AI-driven communication.
