Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think like humans and mimic their actions.
Language Technology, a sub-field of Artificial Intelligence, is concerned with the computational processing of human language, whether in spoken or written form, in particular how to program computers to process and analyze large amounts of natural language data.
The recent explosion of online data, social networking, and high-speed communication has fostered an increased demand for the analysis of natural language, requiring the development of innovative natural language processing and speech recognition tools and techniques for processing speech, text and documents to extract meaning.
Language Technology is a key technology that will drive advances in computing in the next decade. We at ILS are offering innovative service offerings to cater to the growing need of our customers.
Our team of language engineers in 100+ languages, from different industry verticals, are experienced in Natural Language Processing techniques to enhance and develop NLP systems with custom-built text and audio datasets to match your AI project’s requirement.
Development of linguistic components for:
Sales is about conversation. In today’s global economy, it’s important to support a global customer base. Multilingual chatbots make on-demand information accessible to a company’s global customers, creating value in marketing as well as customer support. By engaging your customers in their native language, you can boost your conversions and brand loyalty.
In fact, 84% of international consumers say they’re more likely to buy from a website with product information in their own language. More importantly multilingual chatbots can also help users feel right at home and improve customer experience.
Conversational user interfaces (or CUIs) — which is essentially what a chatbot is — need to be supported by systems powered by natural language processing and machine learning. Language engineers are required to aid this learning, manage terminology, and adapt the script to new locales.
Designing virtual assistants to conduct a human-like conversation is a tall order and requires a different set of skills than those supplied by developers; it needs the creativity of poets. And when the chatbot goes international, it is required to be similarly steered through various languages by transcreators, who combine the expertise of copywriters and translators. Additionally, domain-specific fine-tuning would require collaboration with subject matter experts.
ILS offers self-service and live agent interactions in almost every language via our multilingual chatbot. With a global chatbot and integrated translations, you can expand your business without expanding your costs.
Real-time Simultaneous Interpretation application is powered by Advanced Natural Language Processing and Artificial Intelligence which eliminates the cost of expensive headsets, travel, training of interpreters in client specific terminology, information disclosure and any miss-outs during simultaneous interpretation by the interpreters.
The application supports 15 languages, and the simultaneous interpretation is delivered to attendees in their own language on their own device in both audio and text format.